Understanding Your Benefit – Updated Employee Benefit FAQ’s
We’ve updated the frequently asked questions document to better help you find the resources you need regarding your benefits.

Topics include:

• Instructions to find details about the health plans
• How to enroll when you have a status change or a Life Event (such as birth, marriage, loss of coverage elsewhere, etc.)
• What doctors/providers are on the Tier 1 provider list
• How to review your claims and who to call with claims issues and questions
• Help understanding HSA eligible HDHP’s and using your Health Savings Account (HSA)
• Ordering another medical ID Card
• Where to find Flexible Spending Account (FSA) balances and transactions
• How to change your retirement deferral amount
• Using your Vision benefits
• And what happens to your benefits when you leave Riverside

Follow this link to the full Benefits FAQ document: https://otis3.riversidehealthcare.net/Content/Benefits/2023_Benefit_FAQs.pdf