We’ve updated the frequently asked questions document to better help you find the resources you need regarding your benefits. 

Topics include:

• Where to go to find details about the health plans
• How to enroll when you have a status change or a Life Event (such as birth, marriage, loss of coverage elsewhere, etc.)
• What doctors/providers are on the Tier 1 provider list                                         
• How to review your claims and who to call with claims issues and questions        
• Help understanding HSA eligible HDHP’s and using your Health Savings Account (HSA)                                      
• Ordering another medical ID Card                                                                     
• Where to find Flexible Spending Account (FSA) balances and transactions
• How to change your retirement deferral amount                         
• Using your Vision benefits
• What happens to your benefits if you leave Riverside
• And more…

Click on the QR Code below or follow this link to the full Benefits FAQ document: 

https://otis3.riversidehealthcare.net/Content/Benefits/2024_Benefit_FAQs.pdf

Riverside Employee Benefits
Suite B501 (B Elevators)
[email protected]
Ext. 37270
Direct Dial 779-701-2092