Now that you have enrolled in your employee benefits…

Your new benefits will be effective Jan. 1, 2025

Medical (www.UMR.com):  

• Use your UMR Health Insurance ID card when go to your doctor and other medical appointments. This year everyone will receive new cards in the mail by the end of December.
• Visit umr.com on your desktop or tablet device.  If it’s your first time visiting umr.com, click the Login/Register button to open an account. Make sure you have your ID card handy and follow the steps to get started.
• The UMR mobile app is available for download through Google Play and Apple Stores. It appears as:  UMR | Health

Prescriptions (www.SmithRx.com): 

• NEW in 2025 you will have a separate prescription card with SmithRx.  Use the SmithRx card for filling your prescriptions.  These new cards as well as a welcome packet from SmithRx will arrive in the mail by the end of December. 
• If you have mail order prescriptions with OptumRx, those will be transferred to SmithRx.  You will need to reach out to SmithRx when it’s time for a refill. 
• SmithRx is dedicated to helping you save money on your prescriptions and will proactively reach out to you, so please be sure to answer or return calls or emails from Smith Rx to ensure you make the most of your benefits.

Dental (www.DeltaDentalIL.com): You will only receive a new dental card if you are new to the plan or changed plans.

Vision (www.VSP.com): There is no ID card for vision. You simply make your appointment with a VSP provider and they will look you up in their system.

Optum Bank® HSA and FSA

Keep using your Optum Bank® debit card to pay your out-of-pocket eligible health care expenses.  If you are new to the plan, your debit card will be mailed to your home address. Your HSA card will come from Empower Retirement as they work together with Optum Bank® for investing.  FSA cards come directly from Optum Bank®

Log into OptumBank.com to register and be sure to check out the many educational resources such as videos and webinars for help with using and making the most of your HSA account.  Use the convenient mobile app to check your balance, view your claims, monitor payments, receive messages, and submit or save receipts.

Flexible Spending Account (FSA) – If you have a remaining balance from 2024, you can use your Optum Bank debit card to spend down your remaining balance. You will have until 3/15/25 to incur claims and until the end of the month to submit those claims.

Check your paystub!

It is always important to regularly review your pay stub.  With the new benefit deductions appearing on the first check of the year, please take a moment and confirm that your benefit deductions are correct. 

Open Enrollment is your annual opportunity to review, enroll in or make changes to your benefits, as well as add or drop coverage for eligible dependents for benefits effective Jan. 1, 2025.

Open Enrollment will be held Oct. 28 through Nov. 18. Once again this will be an “active” Open Enrollment. So you must make an election to continue your coverage in 2025.

Virtual Group meetings as wells as individual meetings will be held to ensure you understand the great benefits that Riverside offers and to help you make the best decisions for you and your family. Watch for the Open Enrollment Notice email for the full meeting schedule and instructions for scheduling individual meetings coming soon.

The Riverside Benefit and Wellness Fair will be virtual so that all staff can participate regardless of your work location.  Be sure to watch for daily emails focusing on a different benefit each day and you can get entered into a daily drawing for prizes, such as gift cards, designer sunglasses, FitBit, and more!

Emails will be sent to all benefit eligible employees once enrollment opens with instructions to enroll through the Infor Employee Self-Service portal. There you will also find information about what is new for 2025 as well as all the benefit information and materials.