Benefits & Resources - Page 10 of 36

Benefits & Resources

Coming Soon: Your 2024 REACH Wellness Portal

December 30th, 2023
REACH, Benefits & Resources

The 2024 REACH Wellness Portal launches Jan. 8! The REACH portal not only offers the chance to improve your health, but also helps you earn your 2025 Incentive. It is designed to support you and your family on the path to improved health and wellbeing.

In preparation for the 2024 program, the portal will be shut down starting Jan. 1 and opening back up for launch on Jan. 8. Beginning Jan. 8, 2024, employees and spouses can access the portal and begin completing activities to earn all three levels of incentives.

Already Have a REACH Account?

Employees who have set up an account in 2023 can use their existing credentials to log in or use single sign-on (SSO) by clicking on the REACH icon found on Rivernet or the Employee Self Service Portal.

Still Need to Create Your REACH Account?

Visit RiversideHealthcare.org/REACH on your desktop or mobile device.

Employees may also set up their REACH Account using single sign-on (SSO) by clicking on the REACH icon found on Rivernet or the Employee Self Service Portal.

Insured spouses may create their REACH Account at assethealth.com/REACH using the following login information. Employees can also use this URL to create a mobile app shortcut on their smartphone.

Username: first seven letters of last name plus first initial (like your City email)
Password: first initial and last initial plus last four digits of SSN

First-time users: You will be asked to change your password after logging in.

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Understanding Your Benefits – Updated Employee Benefit FAQ’s

December 19th, 2023
Benefits & Resources

We’ve updated the frequently asked questions document to better help you find the resources you need regarding your benefits. 

Topics include:

  • Where to go to find details about the health plans
  • How to enroll when you have a status change or a Life Event (such as birth, marriage, loss of coverage elsewhere, etc.)
  • What doctors/providers are on the Tier 1 provider list                                         
  • How to review your claims and who to call with claims issues and questions        
  • Help understanding HSA eligible HDHP’s and using your Health Savings Account (HSA)                                      
  • Ordering another medical ID Card                                                                     
  • Where to find Flexible Spending Account (FSA) balances and transactions
  • How to change your retirement deferral amount                         
  • Using your Vision benefits
  • What happens to your benefits if you leave Riverside
  • And more…

Click on the QR Code below or follow this link to the full Benefits FAQ document: 

https://otis3.riversidehealthcare.net/Content/Benefits/2024_Benefit_FAQs.pdf

Riverside Employee Benefits
Suite B501 (B Elevators)
[email protected]
Ext. 37270
Direct Dial 779-701-2092

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