Benefits & Resources - Page 9 of 36

Riverside’s new Leave of Absence/FMLA Administrator is The Standard as of 1/1/2024

In order to provide improved communication and approvals of FMLA/Leave of Absence management for Riverside employees, we are transitioning from Prudential to The Standard for all FMLA/Leave of Absence coordination effective 1/1/2024. The Standard has been in business for over a century with a focus on employee benefits (life and disability).

I am an employee wanting to request a leave of absence, or have questions/absences to report for an approved Leave of Absence. What do I do?
Call The Standard’s Leave of Absence Management Service Center at 888.895.0381. They are open 7AM to 7PM CST, Monday through Friday. Or you can log in in at standard.com/absence. NOTE: You will need to create your account as a first-time user and there are directions on the site to guide you. See the attached document for more information.

I’m on a leave of absence now that was approved by Prudential. Do I need to do anything?
Current employees approved for a Leave of Absence/FMLA are receiving letters sent to their homes by The Standard explaining the process. Prudential has provided recently requested/approved/current Leave of Absence information to The Standard on 1/2/2024. You will not need to do anything beyond directing questions to The Standard on/after 1/2/2024.

Please refer to the Leave of Absence Policy in PolicyStat for more detailed information. If you have questions for Riverside staff, please feel free to email: [email protected].

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Welcome to Your 2024 REACH Wellness Portal!

2024 REACH Program Design

The REACH portal not only offers the chance to improve your health, but also helps you earn your 2025 Incentive. Employees and spouses may participate in all three levels.


Level 1 – Due Aug. 31
Benefit eligible employee and insured spouse must complete the following:

  • 2024 Participant Consent Form
  • Online Health Risk Assessment
  • Upload Primary Care Well Visit Form with REACH lab measures
    • Note: REACH Labs must be completed at least 24 hours prior to your PCP wellness visit.

Health Insurance Premium Credit

  • $780 Employee
  • $520 Spouse*

*Employee must complete Level 1 for spouse to be eligible for spousal credit. All credits are applied to the employee health plan premium.

Employee Financial Incentive $100


Level 2 – Due Dec. 15
Benefit eligible employee and insured spouse must complete the following:

  • New in 2024, meet 3 out of 5 Key Health Targets
         OR
  • Make a 5% improvement from 2023 in Key Target
         OR
  • Complete an Alternative Standard for the missed Key Target

2024 Key Health Targets

  1. BP ≤ 130/85
  2. Triglycerides < 150
  3. HDL Cholesterol – Men > 40, Women > 50
  4. A1C < 5.7
  5. BMI ≤25 or Men’s Waist less than 40″ – Women less than 35″

Additional Employee Financial Incentive: $300

Additional Spouse Incentive: Raffle entry for a chance to win an Apple Watch
(Winner will be chosen in Dec. 2024)


Level 3 – Due Dec. 15
Benefit eligible employee and insured spouse must complete the following:

  • Self-report 120 Healthy Habit Points in 2024
  • Mammogram is required as part of these points for women 40 years and older

Additional Employee Financial Incentive: $120

Additional Spouse Incentive: Raffle entry for a chance to win a $50 gift card (Winner will be chosen in Dec. 2024)

Total REACH Wellbeing Incentives AvailableEmployee and Spouse: Health Premium Credit $1300 / Financial Incentive $520
Employee: Health Premium Credit $780 / Financial Incentive $520


Already Have a REACH Account?

Employees who have set up an account in 2023 can use their existing credentials to log in or use single sign-on (SSO) by clicking on the REACH icon found on Rivernet or the Employee Self Service Portal.

Still Need to Create Your REACH Account?

Visit RiversideHealthcare.org/REACH on your desktop or mobile device.

Employees may also set up their REACH Account using single sign-on (SSO) by clicking on the REACH icon found on Rivernet or the Employee Self Service Portal.

Insured spouses may create their REACH Account at assethealth.com/REACH using the following login information. Employees can also use this URL to create a mobile app shortcut on their smartphone.

Username: first seven letters of last name plus first initial (like your City email)
Password: first initial and last initial plus last four digits of SSNFirst-time users: You will be asked to change your password after logging in.

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Coming Soon: Your 2024 REACH Wellness Portal

The 2024 REACH Wellness Portal launches Jan. 8! The REACH portal not only offers the chance to improve your health, but also helps you earn your 2025 Incentive. It is designed to support you and your family on the path to improved health and wellbeing.

In preparation for the 2024 program, the portal will be shut down starting Jan. 1 and opening back up for launch on Jan. 8. Beginning Jan. 8, 2024, employees and spouses can access the portal and begin completing activities to earn all three levels of incentives.

Already Have a REACH Account?

Employees who have set up an account in 2023 can use their existing credentials to log in or use single sign-on (SSO) by clicking on the REACH icon found on Rivernet or the Employee Self Service Portal.

Still Need to Create Your REACH Account?

Visit RiversideHealthcare.org/REACH on your desktop or mobile device.

Employees may also set up their REACH Account using single sign-on (SSO) by clicking on the REACH icon found on Rivernet or the Employee Self Service Portal.

Insured spouses may create their REACH Account at assethealth.com/REACH using the following login information. Employees can also use this URL to create a mobile app shortcut on their smartphone.

Username: first seven letters of last name plus first initial (like your City email)
Password: first initial and last initial plus last four digits of SSN

First-time users: You will be asked to change your password after logging in.

Read More