Employee Spotlight - Page 17 of 52

Butterfly Award: Mike T.

“Mike is always willing to help out, looks out for patients and never gives me a hard time when I ask him to do something and always takes the best interests of our patients to heart”

“Always available to help anyone each shift. He is very respectful when spoken to and when speaking to me. When interacting with patients he is cool, calm, collected, and is able to redirect patients when possible.”

“Mike always has a positive attitude, is dependable, and adaptable. Mike is observed to be engaging with patients and ensuring the structure of the unit is maintained. Mike has shown flexibility and punctuality when coming onto shift and consistently maintains these characteristics. I am grateful to work with such a helpful, knowledgeable MHT.”

Congratulations to Mike for being named a Butterfly Award recipient.

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Starfish Award Winner: Tonya F.

Congratulations to our August to November 2023 Starfish Award Winner, Tonya Fowler!

Here is the story:

Tonya has made so many of our family’s experiences amazing at Riverside. She has drawn blood for not only myself but both of my children for the past few years. Each time her care and compassion has gone above and beyond our expectations. It is very clear just how much Tonya really cares for her patients and strives to make their experience a positive and comfortable one. I personally am very happy when I see that Tonya is the one coming out to call me back for my blood draws. Tonya has also done a great job when our 5 year old, Amilee, has needed her blood drawn. She doesn’t need it as frequently as her sister, but the few times she has needed it, it was for very important tests that absolutely needed to be done correctly, so we possibly would need another draw if it wasn’t done right. Tonya was able to make sure everything was done perfectly and no additional draws were necessary. And as always she made each experience as comfortable and stress free as possible for a young girl. Amilee also has some sensory issues and Autism, so it is extremely important for us to have someone we trust to make her experiences positive. Amilee has been seeing Tonya for blood draws since she was 18 months old. Even more importantly though, Tonya is fantastic with our almost 3 year old, Anneliese. Anneliese has some medical issues that require her to have frequent blood work, at least every 12 weeks, but more often more frequently. Each time we go, we request that Tonya draw her blood because her skills and care for Anneliese go so far beyond what is required for the job. She always makes sure Anneliese is comfortable and tries to make the experience as stress free and trauma free as possible. Her skills for drawing blood out of tiny, hard to find veins is also unmatched in our experience. Others who have tried to draw blood on Anneliese usually need multiple attempts and often times are unable to draw any blood. Tonya’s skills and patient care have been invaluable when you have a kiddo who needs frequent medical experiences, especially at such a young age. We cannot thank Tonya enough for putting in the time and effort to make this such a positive experience for Anneliese. Tonya is one of the main reasons we choose to keep our medical care, especially blood work, at Riverside and we cannot say enough good things about her. She is someone who truly deserves to be recognized for her work and patient care.

Nominate a Riverside employee for an award here:

https://www.riversidehealthcare.org/patients-and-visitors/recognize-a-riverside-employee

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DAISY Award Winner: Tess

Congratulations to our newest DAISY Winner: Tess

Here is the story:

I recently had an emergency surgery. July 6th I left work and went to the ER. Dr Jimenez took me to surgery that evening. Tess took care of me in PACU and was is the nurse who brought me up to my room on the fifth floor. When they moved me from the PACU bed, the room bed. I had a pain explosion. Tess went back down to PACU and got the remainder of my pain medicine, so I wouldn’t have to wait for a new order and then stayed with me to make me comfortable till the medicine kicked in and to explain to the Ortho/Neuro team what had happened. She was so kind and went above and beyond to give me excellent care.

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Veterans Day 2023

To all veterans, Riverside honors you for your dedicated service to our country. Your commitment and sacrifice are deeply appreciated and inspire us all.

Riverside extends our deepest thanks to our employees, board members, and volunteers who have served our nation.

We are proud you are members of the Riverside family.

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