Riverside Revenue Cycle Rock Stars
What is new and exciting in the education world of Revenue Cycle? FinThrive!!
FinThrive offers a comprehensive suite of courses, assessments, labs/simulators, badges, certifications, and CE for licensed/registered revenue cycle staff. Not only does FinThrive help us grow and earn new credentials; FinThrive also helps improve Riverside revenue cycle outcomes (e.g. reducing denials).
Riverside Revenue Cycle Directors, Karen Block, Melissa Halcomb, Amber Krumwiede, and Rich Schiltz partnered with ODL Revenue Cycle Trainers to implement FinThrive with their teams starting August 1st, 2022. Each employee in those departments was asked to complete two badges to help them grow—and/or get credit for what they already know.
What are badges? Badges are credentials you attain upon successfully passing a FinThrive exam. Badge exams allow staff to test out of material (no studying ahead of time). By testing first, you only complete classes on topics you don’t know and we find, when you complete the course and learn the content—most staff pass the test and earn their badge on the second test attempt.
Each badge exam requires a passing score of 80% or greater and employees receive a badge certificate to display their professional accomplishments.
Congratulations to these Riverside Revenue Cycle Rock Stars!
On behalf of the Operational Directors and the Revenue Cycle Trainers, we are excited to announce and congratulate the following FinThrive Rock Stars that have earned a badge (or badges) as of 9/21/22.
The below individuals have successfully completed the Revenue Cycle Medical Terminology Badge:
Rylee Alcorn
Oscar Arroyo
Ruth Arseneau
Dawn Bales
Tammy Beck
Melody Blanchette
Amy Burkey
Natausha Burnham
Kelly Collins
Samantha Crater
Kati Crouse
Ashley Davis
Elizabeth Dehoog
Anthony Denault
Hana Derossett
Terri Devine
Stephanie Edwards
Tanya Edwards
Dawn Elford
Susan Emmett
Kaylyn Engleking
Donna Evans
Jessica Ferguson
Sheana Fink
Randall Fisher
Jennifer Freis
Brittany Gibson
Tammy Gibson
Jessica Grad
Melissa Halcomb
Chazz Hamilton
Kimberly Heinstra
Michelle Heintz
Andrea Holmes
Christine Hustedt
Danielle Jeter
Deserea Jordan
Ellie Kaufman
Darla Kemnetz
Tammy Kesteloot
Dawn Kinstner
Kelly Koerner
Johnette Kramer
Jody Krones
Amber Krumwiede
Elizabeth Kutemeier
Kathleen Lacy
Danita Larocque
Michelle Lavoie
Katherine Lenz
Nichole Lewis
Yaminah Lewis
Anne Lovell
Dawn Luebeck
Stephanie Lutes
Desteny Mattocks
Kaylen Mausehund
Verna Mayo
Donna Mead
Jennifer Medina
Bindu Menon
Susan Mickelson
Tammy Mills
Kayla Moliga
Lenise Mulvihill
Lisa Murphy
Carol Murray
Stephanie Murray
Leta Nelson
Denise Owen
Deborah Paulissen
Jessica Persic
Melanie Peters
Jacqueline Pittman
Jennifer Pittman
Ericka Prairie
Christy Ragain
Julie Read
Holly Regnier
Melissa Reynolds
Linda Robbins
Anna Routson
Debra Sexton
Patricia Shermer
John Solomon
Nancy Spraker
Laura Stewart
Valerie Stoltz
Ashley Taetsch
Michelle Thomas
Heidi Thomsen
Katherine Trkulja
Susan Trobaugh
Sawn Trumblay
Laurie Urbanczyk
Kristy Verthein
Amy Warburton
Amy Weiss
Regina Wille
Jenny Woodworth
Donna Zagajowski
Jessica Zarate
Caryn Zelhart
Brisa Zermeno
Heather Ziller
The below individuals have successfully completed the Revenue Cycle Compliance Badge:
Oscar Arroyo
Ruth Arseneau
Dawn Bales
Tammy Beck
Amy Burkey
Kelly Collins
Kelly Collins
Samantha Crater
Anthony Denault
Terri Devine
Kaylyn Englenking
Sheana Fink
Randall Fisher
Brittany Gibson
Natalie Graddy
Kimberly Heinstra
Christine Hustedt
Kelly Koerner
Brandie Kowalski
Amber Krumwiede
Elizabeth Kutemeier
Danita Larocque
Michelle Lavoie
Dawn Luebeck
Kaylyn Mausehund
Bindu Menon
Tammy Mills
Lenise Mulvhill
Carol Murray
Stephanie Murray
Julie Read
Anna Routson
Debra Sexton
Patricia Shermer
Nancy Spraker
Sawn Trumblay
Amy Weiss
Regina Wille
Donna Zagajowski
Each month we will be celebrating our Revenue Cycle team members’ FinThrive accomplishments!
We thrive with FinThrive!
Erika Ohlendorf Named to Illinois Nurses Foundation’s 2022 40 Under 40 Emerging Nurse Leaders List
Riverside Healthcare is proud to announce that Erika Ohlendorf, MSN, MBA, RN, CCRN-K, the Magnet Program manager at Riverside, has been named to the Illinois Nurses Foundation’s 2022 40 Under 40 Emerging Nurse Leaders list.
The award highlights and celebrates young nurse leaders who are making an impact on health care and the nursing profession today, and who will shape the future of the profession.
“Riverside Healthcare is a three-time Magnet Designated hospital. We could not achieve such a distinction without our nursing leaders, such as Erika,” said LaTivia Carr, chief nursing officer at Riverside Healthcare. “I want to extend my congratulations to Erika for this well-deserved recognition and honor and thank her for her continued commitment to nursing excellence here at Riverside.”
The Illinois Nurses Foundation hosted a reception to honor those named to the 2022 40 Under 40 Emerging Nurse Leaders list on September 22, in Lisle, Ill.
Erika Ohlendorf MSN, MBA, RN, CCRN-K, Magnet Program Manager
Ohlendorf currently serves as the Magnet Program manager and has been an active member of two of Riverside’s three Magnet Designation teams. As the Magnet Program manager, she oversees the nurses who make up the Riverside Shared Governance Council. The Shared Governance Council gives nurses the ability to take an active role in research, professional development, and a platform to bring new ideas to the leadership teams to better care for the community we serve. Ohlendorf works alongside nursing leadership to encourage the Riverside nurses to offer their highest thinking, kindest touch and a strong commitment to nursing excellence.
DAISY Winner: Jackie G.
Let’s recognize our newest DAISY Award winner, recovery room RN Jackie Granger! The DAISY Award is an honor that recognizes the exceptional, skillful, and compassionate care these nurses demonstrate for our patients and families every day.
Her nomination read: “On Thursday, June 9th, 2022, I had some vocal cord surgery. I have no family and a friend was out of town. Each nurse, tech and OR people were all very pleasant and caring. While I am an employee and do work at the PCD central waiting desk, I felt, as a patient, the need to share my remarkable experience. The first thing I remember [when] waking in the PACU was Jackie handing me [a] tissue to cough. The procedure was a bit rough on me and I was feeling emotional. I know this is going to sound cheesy, but part of our mission [is] to provide the kindest touch. Well, I experienced it in PACU from Jackie. She held my hand, she touched my cheek, she tried fixing my hair, she talked to me in such a calm and caring tone of voice. Jackie really cared about me and taking care of me. No matter how old a person is or what their life appears to look like, no one really knows what is going on inside of them. Sometimes we all need a reminder of why, as employees, we are here. Thank you, Jackie, for reminding me.”
Congratulations Jackie! Well deserved! #DAISY
Frankfort Parade 2022
Thank you to everyone who joined us for the Frankfort Parade on Sunday!
Laura Meents, Amber Swaite, Lori Tison, Rivera Sky, Dr. Mathew, Dr. Hamdan, Cynthia Beall, Sarah Bohash, Taryn Cadore, Felicia Christoff, Felicia Currie, Steven Harjung, Kyle Ehrich, Laural Kuczwara, Victoria May, Charlene Narlow, Carrie Oconnor
Happy Clinical Nurse Specialists Week!
National Clinical Nurse Specialist Recognition Week (CNS Week) is September 1-7, 2022.
CNS week is an annual event that acknowledges the contributions of the nearly 90,000 Clinical Nurse Specialists (CNSs) in North America.
NACNS established National CNS Recognition Week (CNS week) in 2009 to commemorate and celebrate the birth of Hildegard Peplau, who was born on September 1, 1909. Dr. Peplau was a prominent nursing theorist whose landmark book, Interpersonal Relations in Nursing, emphasized the nurse-client relationship as the foundation for nursing practice and today serves as the basis of the CNS role in health care.
CNS Week is a perfect time for CNSs to celebrate and bring attention to the role, and for hospitals and health care systems to pay tribute to the valuable part CNSs play in health care and healthcare delivery.
Riverside’s Clinical Nurse Specialists include:
- Jen Dole
- Elaine Papineau
- Liz Wirth
- Deena Layton
- Margaret Ondrey
- Sue Giacchino
