During National Protect Your Hearing Month this October, encourage your family, friends, and colleagues to practice healthy hearing habits such as wearing hearing protection so they can enjoy the sounds they love for a lifetime.
Let’s celebrate Riverside’s own audiologist, Jana Wahlen, AuD!
Alfredo Aguirre
Erin Aichele
Allison Albright
Raquel Aleman
Jordan Allen
Scot Allen
Erin Anderson
Steven Anderson
Jasmine Andrew
Stacie Andrews
Laura Antosz
Michelle Arbour
Khalid Arshad
Stephanie Axtell
Maria Ayala
Lisa Barnes
Kristin Bauer
Marissa Belcher
Becky Benjamin
Kyle Benoit
Baylor Billings
Wyvon Blackwell
Dawn Blatt
Sarah Bohash
Josie Bondarowicz
Kelly Boudreau
Josie Bracken
Robin Broling
Heather Buck
Nicole Burgess
Tonita Butler
Lativia Carr
Michela Celot
Antionette Chandler
Robreanna Chapman
Wanda Clincy
Paige Clough
Keegan Cogswell
Dana Cousins
Jean Craft
Viralkumari Daslaniya
Christina Davis
Erin Dean
Meghan Demik
Alexander Denklau
Jessica Deutscher
Mitchell Deval
Brian Deyoung
Jamie Dobin
Danielle Drazen-Acevedo
Maureen Elliott
Andre Fabile
Kaylee Fahnestock
Bobbie Falkner
Roberta Ferreira
Michael Fewkes
Linda Fike
Rebecca Fischer
Terri Fozzard
Leah Frey
Taylor Frye
Kathleen Gallagher
Mckenna Ganassin
Teresa Garcia
Sedinam Gbeku
Brittany Gibson
Ekua Gilbert-Baffoe
Ashlee Gill
Alvina Gonzalez
Kiyah Gonzalez
Simon Gray
Jessica Graziani-Simone
Dana Grunwald
Esperanza Guzman
Jasmine Hall
Skylar Hamblen
Tamara Hammond
Brooklynn Hardy
Airrica Hawkins
Jordan Hawkins
Matthew Hawkins
Allison Heil
Juanette Hemp
Garrard Hendrix
Nicole Hengels
Brian Hess
Kim Hines
Kaleigh Hoekstra
Tina Hudson
Tracy Huerta
Michelle Hull
Dock Hutson
Jenna Ingalls
Olatola Iyi-Ojo
Kimberly Jackson
Sheryl Janik
Michelle Jenczmionka
Emily Jensen
William Johnson
Roy Jonas
Larnie Jones
Renee Kaufman
Alexis Kenworthy
Timothy Ketchum
Sana Khadri
Suleyman Khaleel
Brittany Kinner
Kate Klavohn
Cynthia Koehn
Julie Kohl
Johnette Kramer
Jennifer Kriz
Baylee Kuk
Christopher Kusy
Dawn Labuda
Chasity Lade
Caleb Lane
Ashlee Lara
Jelisa Laurent
Julie Lawrence
Abraham Lee
Joclyn Lergner
Madelene Lewis
Lisa Lukes
Haley Lutes
Lakethia Mack
Sydney Magoon
Kaitlyn Mahnke
Macenzi Maisonneuve
Leslie Malone
Sandra Martin
Moranda Matheson
Muriel Rohannah Matibag
Todd Matson
Sabrina Matthews
Madeline Matz
Verna Mayo
Stacy Mazurek
Kimberly Mccalip
Yensena Mccollum
Lorely Mccord
Cynthia Mcfadden
Andrea Mcnally
Kimberly Meier
Alexis Mepham
Emily Miller
Kayla Moliga
Joanna Molina
Sherri Montgomery
Ashley Moritz
Jean Moy
Pamela Murphy
Annette Norton
Angeline Nowak
Alexis O’Hara
Jessica O’May
Jessica Otto
Puja Patel
Deborah Paulissen
Melissa Payton
Sonia Pena
Alejandra Perez
Heather Perkins
Lakesia Perry
Amber Pesavento
Mayurika Pise
Jacqueline Pittman
Jennifer Pommier
Kristina Pyzik
Arjun Raj
Anahi Ramirez
Jennifer Raymond
Laura Redenius
Meghan Richards
Bradley Richert
Abigail Richey
Skye Rivera
Anne Rockert
Marla Ross
Patrick Rossi
Anna Routson
Daniel Ryan
Areli Salazar
Pamela Schilaci
Richard Schiltz
Brandy Schroeder
Daniel Schultz
Hannah Schwartz
Jason Serpe
Deondrea Shannon
Cynthia Sharp
Tommie Sherman
Jaden Silfies
Sinan Simsir
Katelyn Smith
Kristy Smith
Michelle Smith
Ronald Smith
Meghan Smith-Egizio
Kristin Smith-Fase
Jade Smith-Weybright
Felicia Soranno
Brandi Sorensen
Donnell Spears
Robin Stadeli
Dawn Statler
Lauren Stauffenberg
Alejandra Stearns
Spencer Steidinger
Kristin Stojcevski
Lisa Stolzenbach
Julia Stramaglia
Lindsey Taranowski
Adam Taubert
Liceth Taylor
Matthew Taylor
Regina Tedeschi
Makenzie Teter
Danielle Thomas
Linda Thompson
Sarah Thomson
Mandi Troli
Cheryl Vandyke
Jessica Vick
Janessia Villagomez
Brittany Walker
Sherri Walter
Vivian Wawronowicz
Margaret Wehrle
Elizabeth West
Cayla Wheeler
Kenneth Wheeler
Denise Whitson
Dawn Wilhelmi
Aushemia Williams
Cornelia Williams
Lori Williams
William Wilson
Olarbell Wood
Saroja Yalamanchili
What is new and exciting in the education world of Revenue Cycle? FinThrive!!
FinThrive offers a comprehensive suite of courses, assessments, labs/simulators, badges, certifications, and CE for licensed/registered revenue cycle staff. Not only does FinThrive help us grow and earn new credentials; FinThrive also helps improve Riverside revenue cycle outcomes (e.g. reducing denials).
Riverside Revenue Cycle Directors, Karen Block, Melissa Halcomb, Amber Krumwiede, and Rich Schiltz partnered with ODL Revenue Cycle Trainers to implement FinThrive with their teams starting August 1st, 2022. Each employee in those departments was asked to complete two badges to help them grow—and/or get credit for what they already know.
What are badges? Badges are credentials you attain upon successfully passing a FinThrive exam. Badge exams allow staff to test out of material (no studying ahead of time). By testing first, you only complete classes on topics you don’t know and we find, when you complete the course and learn the content—most staff pass the test and earn their badge on the second test attempt.
Each badge exam requires a passing score of 80% or greater and employees receive a badge certificate to display their professional accomplishments.
Congratulations to these Riverside Revenue Cycle Rock Stars!
On behalf of the Operational Directors and the Revenue Cycle Trainers, we are excited to announce and congratulate the following FinThrive Rock Stars that have earned a badge (or badges) as of 9/21/22.
The below individuals have successfully completed the Revenue Cycle Medical Terminology Badge:
Rylee Alcorn
Oscar Arroyo
Ruth Arseneau
Dawn Bales
Tammy Beck
Melody Blanchette
Amy Burkey
Natausha Burnham
Kelly Collins
Samantha Crater
Kati Crouse
Ashley Davis
Elizabeth Dehoog
Anthony Denault
Hana Derossett
Terri Devine
Stephanie Edwards
Tanya Edwards
Dawn Elford
Susan Emmett
Kaylyn Engleking
Donna Evans
Jessica Ferguson
Sheana Fink
Randall Fisher
Jennifer Freis
Brittany Gibson
Tammy Gibson
Jessica Grad
Melissa Halcomb
Chazz Hamilton
Kimberly Heinstra
Michelle Heintz
Andrea Holmes
Christine Hustedt
Danielle Jeter
Deserea Jordan
Ellie Kaufman
Darla Kemnetz
Tammy Kesteloot
Dawn Kinstner
Kelly Koerner
Johnette Kramer
Jody Krones
Amber Krumwiede
Elizabeth Kutemeier
Kathleen Lacy
Danita Larocque
Michelle Lavoie
Katherine Lenz
Nichole Lewis
Yaminah Lewis
Anne Lovell
Dawn Luebeck
Stephanie Lutes
Desteny Mattocks
Kaylen Mausehund
Verna Mayo
Donna Mead
Jennifer Medina
Bindu Menon
Susan Mickelson
Tammy Mills
Kayla Moliga
Lenise Mulvihill
Lisa Murphy
Carol Murray
Stephanie Murray
Leta Nelson
Denise Owen
Deborah Paulissen
Jessica Persic
Melanie Peters
Jacqueline Pittman
Jennifer Pittman
Ericka Prairie
Christy Ragain
Julie Read
Holly Regnier
Melissa Reynolds
Linda Robbins
Anna Routson
Debra Sexton
Patricia Shermer
John Solomon
Nancy Spraker
Laura Stewart
Valerie Stoltz
Ashley Taetsch
Michelle Thomas
Heidi Thomsen
Katherine Trkulja
Susan Trobaugh
Sawn Trumblay
Laurie Urbanczyk
Kristy Verthein
Amy Warburton
Amy Weiss
Regina Wille
Jenny Woodworth
Donna Zagajowski
Jessica Zarate
Caryn Zelhart
Brisa Zermeno
Heather Ziller
The below individuals have successfully completed the Revenue Cycle Compliance Badge:
Oscar Arroyo
Ruth Arseneau
Dawn Bales
Tammy Beck
Amy Burkey
Kelly Collins
Kelly Collins
Samantha Crater
Anthony Denault
Terri Devine
Kaylyn Englenking
Sheana Fink
Randall Fisher
Brittany Gibson
Natalie Graddy
Kimberly Heinstra
Christine Hustedt
Kelly Koerner
Brandie Kowalski
Amber Krumwiede
Elizabeth Kutemeier
Danita Larocque
Michelle Lavoie
Dawn Luebeck
Kaylyn Mausehund
Bindu Menon
Tammy Mills
Lenise Mulvhill
Carol Murray
Stephanie Murray
Julie Read
Anna Routson
Debra Sexton
Patricia Shermer
Nancy Spraker
Sawn Trumblay
Amy Weiss
Regina Wille
Donna Zagajowski
Each month we will be celebrating our Revenue Cycle team members’ FinThrive accomplishments!
We thrive with FinThrive!
Riverside Healthcare is proud to announce that Erika Ohlendorf, MSN, MBA, RN, CCRN-K, the Magnet Program manager at Riverside, has been named to the Illinois Nurses Foundation’s 2022 40 Under 40 Emerging Nurse Leaders list.
The award highlights and celebrates young nurse leaders who are making an impact on health care and the nursing profession today, and who will shape the future of the profession.
“Riverside Healthcare is a three-time Magnet Designated hospital. We could not achieve such a distinction without our nursing leaders, such as Erika,” said LaTivia Carr, chief nursing officer at Riverside Healthcare. “I want to extend my congratulations to Erika for this well-deserved recognition and honor and thank her for her continued commitment to nursing excellence here at Riverside.”
The Illinois Nurses Foundation hosted a reception to honor those named to the 2022 40 Under 40 Emerging Nurse Leaders list on September 22, in Lisle, Ill.
Erika Ohlendorf MSN, MBA, RN, CCRN-K, Magnet Program Manager
Ohlendorf currently serves as the Magnet Program manager and has been an active member of two of Riverside’s three Magnet Designation teams. As the Magnet Program manager, she oversees the nurses who make up the Riverside Shared Governance Council. The Shared Governance Council gives nurses the ability to take an active role in research, professional development, and a platform to bring new ideas to the leadership teams to better care for the community we serve. Ohlendorf works alongside nursing leadership to encourage the Riverside nurses to offer their highest thinking, kindest touch and a strong commitment to nursing excellence.
Let’s recognize our newest DAISY Award winner, recovery room RN Jackie Granger! The DAISY Award is an honor that recognizes the exceptional, skillful, and compassionate care these nurses demonstrate for our patients and families every day.
Her nomination read: “On Thursday, June 9th, 2022, I had some vocal cord surgery. I have no family and a friend was out of town. Each nurse, tech and OR people were all very pleasant and caring. While I am an employee and do work at the PCD central waiting desk, I felt, as a patient, the need to share my remarkable experience. The first thing I remember [when] waking in the PACU was Jackie handing me [a] tissue to cough. The procedure was a bit rough on me and I was feeling emotional. I know this is going to sound cheesy, but part of our mission [is] to provide the kindest touch. Well, I experienced it in PACU from Jackie. She held my hand, she touched my cheek, she tried fixing my hair, she talked to me in such a calm and caring tone of voice. Jackie really cared about me and taking care of me. No matter how old a person is or what their life appears to look like, no one really knows what is going on inside of them. Sometimes we all need a reminder of why, as employees, we are here. Thank you, Jackie, for reminding me.”
Congratulations Jackie! Well deserved! #DAISY
