Effective March 1, 2021, Westwood OB/GYN providers will no longer be included in Riverside’s employee health insurance plan.   This means there is no insurance coverage if you continue to see their providers.

Westwood OB/GYN informed Riverside last month of their decision to no longer practice here, and are now exclusively practicing at Amita St. Mary’s Hospital.  Presence and Amita facilities (including St. Mary’s Hospital) are, and have been excluded providers on Riverside’s benefit plans, which means there is no coverage if you use any of their facilities or services. 

Riverside encourages its employees to utilize Riverside Medical Center to get the highest coverage through our benefit plans.  

To receive the enhanced Tier 1 level of benefits, it is recommended Riverside employees transition to a Tier 1 provider, such as Riverside Medical Group Women’s Health Specialists.  These providers are accepting new patients, including those in late-stage pregnancy, to ensure there is no interruption in care.  Appointments can be scheduled by calling (815) 935-4651 or online at riversidehealthcare.org.  Any questions can be directed to Riverside’s benefit support line at extension 37255.

Take advantage of the convenience and savings of ordering your 90-Day maintenance medications using OptumRx Home Delivery.  Home delivery is safe and reliable, and you get:

• A three-month supply of your medication
• Free standard shipping
• Phone access to pharmacists 24 hours a day, 7 days a week
• Helpful reminders letting you know when to take or refill your medications

Have your doctor submit your 90-day prescription to OptumRx.  Or if you had an active prescription with the Riverside Family Pharmacy, those have been transferred to OptumRx.

You can fill the prescription using any one of the following three methods:

1. Call the phone number on the back of your UMR ID card. 
2. Log on to UMR.com and select “Pharmacy”, then “Visit the pharmacy”.  This is a single sign on to the Optum Rx website. Where you can manage your prescriptions, find pharmacies, see lower-cost alternatives, and more.
3. Download the mobile app.  You can download the OptumRx mobile app by searching for OptumRx in the App Store or Google Play.

Need to fill a non-maintenance medication? Go to any of the retail pharmacies available in the OptumRx network, such as Walgreens, CVS, etc…  You can find a pharmacy on the website or app.