Congratulations to Riverside Healthcare’s most recent DAISY Award winner, Cardiac Cath Lab RN Karen Moore! Several co-workers and leaders gathered to help her celebrate.
Her nomination read: “I was involved with a code blue situation down in IR on 1/11/24. We had been coding the patient for approximately 20 minutes when they finally were bringing the wife in to discuss how to proceed. Once the wife entered the room, she could barely speak as she was so distraught over the situation. Karen Moore, without hesitation, made her way over to the wife and enwrapped her in a hug. Karen displayed the ultimate level of compassion and empathy during what could only be one of the worst times in this woman’s life. Karen assisted the wife into a chair to sit down and explain everything that was going on during the code and answer the wife’s questions about the equipment. For the rest of the entirety of the code, Karen stuck by this woman’s side, holding her hand until the wife had decided we could stop. Once the code was finished, more family had been brought into the patient’s side, and Karen continued to stick with the family, providing them emotional support and comfort. It was a truly remarkable moment to witness what Karen was able to provide to the family. Even describing it for this nomination, words cannot emphasize enough how life-changing this moment was. In my opinion, Karen demonstrated what it means to truly be a nurse here at Riverside.”
Katrina is an RN at Riverside Medical Center. The DAISY Award is an honor that recognizes the exceptional, skillful, and compassionate care these nurses demonstrate for our patients and families every day.
Her nomination read, “Kat goes above and beyond as a nurse, she reads stories at bedtime to the patients/children. This comforts and helps the patients/children to fall asleep. This is something that some techs have taken into consideration and also do for the patients/children, she’s an excellent role model. Kat is extremely knowledgeable and offers different solutions with situations when necessary. Kat is very helpful with the patients/children and staff, while exhibiting her team player spirit. She’s always picking up to work extra hours, asking the techs if they want to pick up with her. She will also back up other staff with expectations to be followed by the patients/children. Kat genuinely cares about the patients/children, staff and takes pride in her nursing position. Katrina is an excellent and valuable asset to the Mental Health Specialty Unit.”
Congratulations to our newest DAISY Award winner! Ashley is a Labor and Delivery RN with Riverside.
Her nomination from a mother to be read: “I want to take a moment to recognize my nurse, Ashley. I walked into the labor and delivery department from the ER for decreased fetal movements and already felt unsettled about the situation. However, the minute I walked into the department, I was greeted with the biggest smile and warmest welcome from Ashley. Trying my best to hold back tears from being nervous about my situation, Ashley reassured me that it was OK to cry if I needed and to let it out and that her and the rest of the staff would take care of me.
After bringing me into a room to get hooked up to the monitors, I again broke down into tears and explained that I had previously miscarried twice last year and apologized for being emotional. Again, Ashley took a deep breath with me, told me there was no need to apologize and that what I was feeling was validated and real and again OK.
As soon as she hooked me up to the monitor, I was able to see that my baby had changed positions, and that was why I could not feel the movements like I had been. I even felt a little silly for going in because my baby was so active on the monitor, but again, I couldn’t feel any of it. Ashley beat me to it by saying, “any time you feel a change, please come in because it’s better to be safe than sorry!”. We both took a sigh of relief!
I just want to say I’m so thankful there are nurses like Ashley out there, especially in the Labor and Delivery department. In an uncertain and stressful situation like mine, it was SO nice to have such a nice, calm, and respectful nurse by my side. She made me feel so comfortable and validated in me coming into the hospital!
Thank you, Ashley! Your compassion, optimism, and kindness did NOT go unnoticed. I appreciate you!”