If you are enrolled in the Riverside Employee Medical Plan, you know that you get the best level of coverage by going to Riverside for your medical care. Going to a provider in the Riverside Medical Group (RMG) will assure that you are getting the highest level of coverage. Or go to www.UMR.com and Login (or register) to use the online searchable tool to find a provider.

All three Riverside medical plans use the same United Healthcare Choice Plus network. In that network, there are two levels, or tiers, to chose your providers: Tier 1 Riverside and other approved non-RMG providers; and Tier 2 UHC Choice Plus… both are ‘in-network’. By choosing Tier 1, you will pay a lower deductible and max out of pocket. Tier 2 gives you choices in the providers you utilize. However, if there is a service or speciality that is not available on our Tier 1 list, you can appeal to see a Tier 2 provider and have that covered at the Tier 1 level. It is important that you submit your appeal prior to services. You can speak to our medical plan broker, WFI, to start the appeal process (866-256-6660).